Yah Yah Mountain Biker Hiker

About the campervan

Make

Toyota

Model

Estima

Year

1999

Length

16.00 ft

Berths

2 internal

Seatbelts

2

Fuel type

Petrol

Amenities

Linen

Safety Information

Location

Liam's Campervan is located in Christchurch.

Exact location information is provided after the booking has been confirmed.

Availability

Hiring rules

• Hirer must be 25 years of age or older.

Pricing

Hire Fee

From $95.00 per day

Service fee

$60.00

Cancellations

Strict

Photos

• 2.3

  In the brief time we had the van, the glove box cover came completely off from normal driving and without being touched, the AC both didn't work and made a horrible squeal when turned on, and the passenger side window would stay stuck open which was unpleasant when driving in rain. Liam acknowledged he knew about some these issues and ignored the others when we mentioned these to him. The van also kept not starting and we regularly had to get jumped. Ultimately, while several hours out of Christchurch and several days into our vacation, we had to return the van because the issue with not starting was escalating and the van couldn't reliably be turned off. We had to rent another van and get temporary lodging last minute that was very expensive. When we asked Liam for a refund for the portion of the trip we did not have the van for he was curt, demeaning, and rude. We tried de-escalating but he continued to talk down to us while insisting we pay for the whole rental. Part of his claim to us was that he told us to contact a number at Camplify for roadside assistance when we rented the van. He did not tell us about any such number or how it worked. He did, however, say that if there were issues or the van needed anything he would reimburse us of what we spent on the van. To my knowledge, Camplify does not have a process for this and I don't know how that would have worked. Several days into the trip, for when we had the van, Liam messaged us saying he had the registration for the vehicle and asked if we were still in Christchurch. I asked what he was referring to and said we were not in Christchurch anymore. He told me he had registration for the van and that he had given me 20 NZD to pay for it at a post office. We never had a conversation about the van not being properly registered and he never gave me 20 NZD. Aside from the challenges above, the van was in poor condition in general, which makes sense as Liam said it was his daily driver. The built up framing supporting the bed is barely supported on the toilet seat and would fall off regularly. The storage unit on top of the van didn't properly close, which Liam advised me on when I picked the van up. The "fridge" is a USB powered cooler that Liam said could just be ran for a few hours while driving. We left the cooler plugged in while driving for 3-4 hours at a time and it never got cold. The front seats were soaking wet when he gave us the van and that water quickly soaked through the towels he gave us to put over the seats. The van cost us a lot of time, money, and stress on our vacation. Liam made it clear he had no intention of trying to make things right with us, did not have a willingness to meet anywhere in the middle, and was aware of several operational and legal registration issues. Operating the van and dealing with Liam were both stressful and by far the worst part of our trip.